News & insight
Our articles provide commentary and insight on a range of topical issues affecting the financial and legal service industries. We also provide news and announcements about Congruent.

New online redress calculation service for DB pension transfers
Over the last few months, we have been working on a number of improvements to our website and online services in response to the demand

Actuarial Redress Calculator for Pension Transfer Complaints at CMCs
Our actuaries have been providing redress calculation solutions for over 20 years to assist firms involved in the complaint handling of pension and investment products.

Actuarial and Redress Calculation Services for IFAs
Congruent is a specialist in redress calculations for pension and investment complaints. We also provide pension administration services for small self-administered pension schemes. Our team

The rise of Pension Complaints – are you owed money?
Pensions are complex financial products – too complex for most consumers to understand, especially when making decisions about how they are managed and used for

Do you know how much you are paying for death insurance?
Most insurance policies that pay out on your death are for very many years and include an investment element (either a maturity value at a

Berkeley Burke Vs Financial Ombudsman Service
The high court dismissed an application by Berkeley Burke SIPP Administration Ltd (“BBSAL”) for judicial review of a FOS decision. The Ombudsman upheld a complaint