Making sense of complexity
Congruent was established in 2013 by two directors who previously held a variety of senior roles within banking, insurance and consultancy sectors. The company was founded to provide businesses and individuals with specialist high-quality actuarial and financial risk services to assist with financial risk management, pensions administration and redress calculations.
Services for businesses
Services for individuals
Expertise you can count on
Our team of dedicated and dependable actuarial and financial risk consultants are passionate about delivering a personal and exceptional service to you. Our services are overseen by two directors with extensive industry experience.
Roger held the senior position of Head of Actuarial Function within a global insurance company and since then has been a consulting actuary for thirty years. He has a wealth of experience in dealing with specialist financial products and is particularly experienced as an expert witness for financial complaints. He has been involved in regulatory programmes for mis-selling for pension optouts, pension transfers, FSAVCs, SERPS, and mortgage endowments including projects for regulators to estimate the number of optouts across the market, investigations of insurance companies to determine the standards of their product selling on the one hand or their carrying out of remedial programmes on the other hand. He has been an expert witness in an Ombudsman test case in the High Court.
Roger was appointed by the FCA to provide expert evidentiary analysis on the risk of certain financial products in disciplinary proceedings against a regulated firm.
He holds an MA in Mathematics from Cambridge University, is a Fellow of the Institute and Faculty of Actuaries and a Member of the Academy of Experts. He has also been a university lecturer in actuarial science and has carried out seminars for actuaries on professional ethics.
Nasar has held senior positions in institutional sales for several global investment banks. His career in investment banking also includes positions in risk management, trading and systems development – spanning more than two decades. He has considerable experience in the modelling of financial products and the risks relating to those products. He has been involved in remediation programmes in the mis-selling of financial products to retail investors and has attended court as an expert witness for the valuation and risks related to financial transactions.
Nasar is responsible for development and maintenance of software services and solutions at Congruent.
He holds a BSc(Hon) in Mathematical Sciences from the University of Bath, an MSc in Actuarial Science from City University (London) and a postgraduate certificate in Corporate Finance from the London Business School.
What our clients say
"I approached Congruent in the hope that they could help me with a poorly performing Endowment policy I have had with a large UK Insurer. Congruent were very swift in amalgamating all the relevant documentation in order to assess the problem and to see if they could help. They initially ruled out the possibility of a “mis-selling” complaint but this did not stop them from digging deeper. Very soon they looked at how charges affecting the investment performance which resulted in an endowment shortfall and realized that the Insurer was overcharging in relation to units bought in an investment fund. Although we thought we had a justifiable complaint it was initially rejected by the Insurer and this position was also initially supported by the Financial Ombudsman Service. However, this did not deter Congruent and their persistence persuaded the FOS to look again at the matter in more detail. This in turn appeared to “push” the Insurer to reconsider their position and after some intense negotiations they made a significant compensation payment.
The whole process took over 18 months to conclude and if it wasn’t for the tenacity and persistence, coupled with their expert investment knowledge of the industry, I’m sure I wouldn’t have received any compensation.
Congruent are a very professional, highly knowledgeable and yet very friendly and helpful company, which I would recommend to anyone with a similar problem to mine."
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The two main ways in which redress can be provided are augmentation or by cash payment – another way is by purchase of an annuity