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Pension Complaint Contact Form


The next steps for your pension complaint

Please fill out your contact details in this form. After filling out the form you will receive an email containing the information you need to log into our client portal (this will take a few minutes). The client portal provides more information and allows you to provide more details which enables us to determine whether we are able to assist you.

We are often able to suggest a “no win – no fee” arrangement at 12.5% plus VAT although this will depend on an assessment of your case by Congruent after you have provided the necessary information through our client portal and a telephone discussion. We will always explain the fee level we suggest and you will be free to question it, accept it, or decline it.

Privacy statement

Your privacy and confidentiality are extremely important to us. We are committed to maintaining your trust by protecting the information we collect about you. We therefore fully endorse and adhere to the data protection regulations within the UK (see Privacy Policy). For general enquiries, the personal information you provide will allow us to respond to your enquiry. This information will not be used for any other purpose without your consent.